Legal

Cookies Policy

Tripza Transfers Ltd

This policy explains how we use cookies and similar technologies on our website. It should be read together with our Privacy Policy. Under UK law (including PECR and UK GDPR), we only use non-essential cookies where we have told you about them and, where required, you have agreed.

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1. What are cookies?

Cookies are small text files placed on your computer, tablet, or phone when you visit a website. They are widely used to make websites work, keep you signed in, remember preferences, and understand how visitors use a site.

Cookies are sent back to the website on each visit (or to another site that recognises that cookie). We also use similar technologies such as browser local storage for some settings (for example, your cookie preference). This policy covers cookies and those similar technologies.

2. How we use cookies

We use cookies in the following categories:

  • Essential cookies — required for the website to function. They include session management, secure login, and completing bookings. These cannot be switched off if you want to use our core services.
  • Analytics cookies — help us understand how visitors use the site (for example, which pages are viewed). These are optional and are only used where we have your consent, where consent is required.
  • Marketing cookies — used to show relevant adverts or measure advertising. These are optional and are only used where we have your consent, where consent is required.

When you first visit, you may see a cookie banner offering Essential only or Accept all. Your choice is stored so we do not show the banner on every visit.

3. Cookies we use

The table below lists cookies and similar storage you may encounter on Tripza Transfers. Exact names may vary slightly when we update our systems.

Cookie namePurposeDurationType
session_tokenKeep you logged inSessionEssential
supabase-auth-tokenAuthentication1 weekEssential
stripe_sessionPayment processingSessionEssential
_gaGoogle Analytics2 yearsAnalytics (if applicable)
tripza_cookie_consentRemembers your cookie banner choice (local storage)Until you clear site dataEssential

4. Managing cookies

You can control and delete cookies through your browser settings. Blocking essential cookies may prevent you from logging in or completing a booking.

  • Google Chrome — Settings → Privacy and security → Third-party cookies (or Cookies and site data).
  • Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data.
  • Apple Safari — Settings → Safari → Advanced → Website Data (on iPhone/iPad: Settings → Safari → Advanced).
  • Microsoft Edge — Settings → Cookies and site permissions → Manage and delete cookies.

For more guidance, visit AboutCookies.org or your browser's help pages.

5. Third party cookies

Some cookies are set by third parties when you use features on our site. We do not control these cookies; please see each provider's policy for details.

  • Stripe — payment processing and fraud prevention during checkout.
  • Mapbox — maps, address suggestions, and route/direction features when you search for journeys.
  • Resend — we use Resend to send transactional emails (for example, booking confirmations). Resend does not place cookies on your browser when you browse our site; it processes data when we send email on our behalf.
  • Supabase — authentication and secure sessions for account and admin features.

6. Contact us

For questions about this Cookies Policy or how we use cookies, contact us at info@tripzatransfers.com or via our Help / contact page.

For how we process personal data, see our Privacy Policy. For booking terms, see our Terms & conditions.